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Location: Manchester Tyne and Wear Newcastle upon Tyne NE12 8BX
Salary: £40,000 - £55,000
Sector: IT Support  
Type: Permanent
Posted: 07/10/2019
Infrastructure Engineer Ronald James Group 2019-06-05

Our clients provide customers and advisers with a ground-breaking blend of control, investment choice, low-cost delivery and online functionality. As a result, they are now one of the UK's largest investment platforms, with 204,400 customers and £44.2 billion of assets under administration. They remain one of the fastest-growing businesses in its sector.


The Infrastructure/Senior Infrastructure Engineer is primarily responsible for the design, implementation and maintenance (VMWare, Netapp, LAN & WAN) across multiple sites in the UK. This role also involves documenting, managing and supporting the Information Security (Firewalls, VPN, etc.), Server (VDI, VMWare) and Storage (NetApp, Equillogic) infrastructure.

The Infrastructure Engineer co-ordinates, plans and executes Infrastructure changes and maintenance ensuring that changes to production systems are assessed and implemented to recognised best practise standards.

What Will You Be Doing?

  • Manage & maintain the multi-site corporate LAN/WAN.

  • Manage & maintain the SAN and allocation of storage to servers and shares.

  • Manage & maintain the VMware environments in use across the business.

  • Manage & maintain the VMware SRM and carry out regular tests for the recovery of the systems.

  • Monitor the health & capacity of the infrastructure and plan for increased demand to maintain service performance.

  • Manage & maintain Windows Servers, VDIs and MS Exchange mail servers with the objective to maximise systems availability.

  • Plan and carry out updates to all operating systems.

  • Plan and carry out upgrades to all system software, e.g. OS upgrades, Citrix upgrades.

  • Assist other IT staff members with investigations of problems occurring on the various systems. Playing a part in resolving IT incidents in a timely manner.

  • Maintain asset records for infrastructure assets ensuring they are up to date.

  • Document system architecture, changes and maintain appropriate IT controls.

  • Document infrastructure standards and ensure compliance to these standards.

Personal Skills Required:

  • Change planning, management and implementation, ideally gained within an Agile environment.

  • Structured, self-starting, flexible and enjoy working in fast paced environments.

  • Effective communication skills, both written and verbal.

  • Service focused approach when responding to incidents, problems, change & projects

  • Capacity planning experience.

  • Disaster Recovery planning and implementation experience.

  • Experience in an Infrastructure/Senior Infrastructure Engineer role, preferably gained in a Financial Services or e-commerce environment.

  • Experience managing & maintaining Cisco switches, etc., with solid LAN administration experience.

  • Experience managing & maintaining NetApp or similar solutions

  • Experience managing & maintaining VMWare solutions

  • Experience managing & maintaining Fortinet or similar firewalls

  • Experience with AWS and Azure (beneficial)

  • Relevant degree (or equivalent) (beneficial)

Technical Skills Preferred:

  • Cisco certification (CCNA, CCNP, CCIE, etc.)

  • Cisco networking products.

  • Solarwinds monitoring software.

  • Fortinet networking products.

  • iSCSI SAN technology, Dell Equallogic & NetApp SANs.

  • VMware ESXi, vCloud & SRM.

  • Office 365.

  • Microsoft Windows Server 2008, 2012, 2016.

  • Microsoft Exchange Server 2003, 2007, 2010.

  • Microsoft Windows 10.

  • Linux server configuration and management.

  • Capacity monitoring and planning.

  • ITIL certified or strong working knowledge of IT Operational processes.


  • Life Insurance
  • Flexible Working
  • Performance Bonus
  • Annual Leave
  • Car Allowance
  • Gym Membership

Could this be the role for you?

If you’d like to have an informal chat about your potential in this role, book in a call with one of our friendly talent advocates on 0191 620 0123 who can provide details, advise and guide you with your job search.

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