Our client is an expert in self-care and customer-care systems for the telecommunication industry with a particular emphasis on user experiences and the overall customer experience that results from multi-channel interactions.
They advise and deliver desktop portals and smart apps that either empower customers to manage themselves from home (self-care) or from the call-center or retail outlet more efficiently (customer-care). They aim to reduce operational costs, increase sales and increase customer loyalty.
To support their consultancy practice and differentiate from competitors they have a number of products, including powerful integration frameworks, RAD environments and fully operational e2e solutions, that either accelerate and de-risk custom developments or are sold as off-the-shelf products.
They need a QA Engineer to help with writing and executing test plans. An ability to automate testing processes that can plug into the software factory is essential.
They have a small, dynamic, team orientated company that is currently recruiting for a talented QA Engineer to join our team in Newcastle Upon Tyne.
They provide innovative self-care and customer-care solutions for some of the leading telecommunication and media companies throughout the world. They work alongside, and in partnership with the leading global billing solution providers and systems integrators in the industry and have had considerable success with our proprietary software over the past 5 years.
Ideally with a good engineering, science or computer degree, candidates will have a genuine passion for technology, a methodical and logical approach to problem solving, be able to use their initiative and work well with people both internally and on the client side by being an active and enthusiastic team player. They should be able to partner effectively with all team members to deliver against commitments.
Experience working alongside developers and project managers
Meticulous attention to detail
Knowledge in automating testing processes
Business Analyst skills
Minimum 3 years experience
Experience and knowledge of Automated Testing Frameworks (selenium, appium, protractor etc.)
Continuous Integration Experience (Jenkins etc.)
Test Driven Development practices
Experience writing full test plans
Ticketing System experience (preferably JIRA)
Scripting experience optional but preferred Scrum and Waterfall experience
Release process experience
Foreign Languages (beneficial)
If you’d like to have an informal chat about your potential in this role, book in a call with one of our friendly talent advocates on 0191 620 0123 who can provide details, advise and guide you with your job search.
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