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Location: London Tyne and Wear Newcastle upon Tyne NE12 8BX
Salary: £40000 - £45000
Sector: Other  
Type: Permanent
Posted: 08/05/2019
Site Reliability Engineer Ronald James Group 2019-11-05

This role is Operational in nature, but with a DevOps bias, and has plenty of interest and scope. You'll be creating and designing new infrastructure to meet our clients' growing demands, and improving their existing operational infrastructure. This will involve provisioning IT systems in both Cloud and Hosted (hybrid) environments, using automated provisioning and configuration management tools.

You will be responsible for all aspects of the operational systems including availability, reliability, performance, monitoring and security. Additional responsibilities include overall health monitoring and regular systems maintenance tasks, making use of automation wherever possible. They have high standards for their computer systems as well as their employees: their systems are secure, reliable, and available, and must function at scale; their employees are super smart, driven to serve customers, and fun to work with. 

Who You'll Be

You need to be the kind of person who finds the idea of responsibility and radical means of working exciting rather than terrifying. You are interested in picking up and mastering new technologies and are keen to learn as much as possible. You need to be prepared to ask challenging questions of yourself and others (why are they doing it this way? Why are they doing it at all? If I can prove this is easier, will you folks try it this way?). You should have a highly developed sense of collaboration – doesn't mean you need to be a touchy-feely extrovert, but that you know sharing information, ideas and support is essential to commercial success.

Required Technical Skills

With a DevOps bias, you will be able to show experience in the following areas:

  • Linux Systems Administration skills and experience. They primarily use Debian, but there's some CentOS too.
  • A solid grasp of networking fundamentals, preferably including hands-on experience with load balancers, switches, routers, etc.
  • Experience running and maintaining a 24x7 internet-oriented production environment. Experience supporting 'bare metal' hardware and physical servers as well as cloud - the majority of our server estate is cloud based, but there are some physical machines too.
  • Demonstrable expertise around specifying, designing, and/or implementing system health, performance monitoring tools. They are currently use New Relic, Datadog, Elastic Search / Logstash / Kibana, PagerDuty.
  • Experience in managing provisioning and configuring servers using configuration management tools such as CloudFormation, Terraform, Ansible, SaltStack, Helm.
  • Experience in database installation, configuration and management. Note: they are not looking for people who have specific database administrator experience, though it will obviously be beneficial if you do have those skills. Currently, they have a mixture of Postgres, MySQL, AWS RDS and Redis. Postgres and MySQL are the two main database systems.
  • Some experience in containerisation with Docker / Kubernetes would be beneficial.

The real thing that matters though is that whether you have direct experience or not, you have a willingness to learn and a hunger to improve yourself and the systems. They often employ people who don't have the EXACT experience, as long as they can show they know how to master a topic or experience at speed.

What's great about it

  • Exceptional freedom
  • Work on the things you care about
  • Have incredibly hard-working and committed colleagues
  • When something doesn't happen then you have the right and the responsibility to change that – which is exciting.

What's bad about it?

  • You can't blame stuff on managers or budgets or the company.
  • Freedom isn't always fun – sometimes it's scary.
  • Having hard-working, committed colleagues means you feel the need to live up to them.

Benefits & Atmosphere

  • competitive salary;
  • a talented, positive, can-do team of coworkers;
  • informal work environment;
  • planned social events;
  • unlimited holidays;
  • flexible working and flexitime; and
  • knowing that you’re part of something that’s going to matter.

Could this be the role for you?

If you’d like to have an informal chat about your potential in this role, book in a call with one of our friendly talent advocates on 0191 620 0123 who can provide details, advise and guide you with your job search.

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