As a User Experience (UX) Designer you are responsible for applying a user centred design methodology on projects from start to finish. You draw together the client's business requirements, customer/end-users' needs and technical capabilities, to develop an elegant user experience. You will predominantly design services and products which are digitally focused but will have an appreciation for the customer experience across channels beyond digital.
- Deliver the most suitable design solutions which meet user needs, business needs and reflect known constraints.
- Collaborate with other UXers, Developers, Visual Designers and QA to arrive at the most suitable solution quickly.
- Select appropriate user and business research activities to gain a deep understanding of needs.
- Gather insights and data related to competitors and market sectors and be able to communicate key insights, themes and opportunities to your team and stakeholders.
- Conduct, analyse and present user research - behavioural, attitudinal, and evaluative. Be confident choosing the most appropriate methodology depending on the stage of the project.
- Plan and facilitate collaborative stakeholder and/or customer workshops that support and drive the project forward. Conduct heuristic reviews of current sites or services, and use them to inform UX and design direction.
- Plan user flows and information architecture (IA) that is intuitive for users to find their way around your site or service.
- Produce high quality deliverables that clearly communicate rationale in an easy to understand, compelling manner.
- Create prototypes at the most appropriate fidelity for their purpose.
- Provide recommendations for iterations or improvements based on regular user research.
You might be asked to
- Provide recommendations on project approaches. Including selecting appropriate user and business research activities to gain a deep understanding of needs.
- Take the lead/ ownership of smaller projects or tasks
What legendary in this role looks like:
- Known for delivering good work. You consistently deliver within estimates, managed scope, high quality, delivered on time as defined in the Statement of Work and project plan.
- Highly confident working independently, or collaboratively as part of a multidisciplinary team.
- Works with the Project Manager/ Scrum Master to help identify project issues or risks, and apply mitigation strategies early.
- Liaises with relevant team members to understand constraints and opportunities within the project
- Communicates user needs to team and stakeholders, persuading stakeholders of the value of, and gaining commitment to, a user-centred, design-oriented solution.
- Regularly communicates and engages relevant team members throughout the discovery, define and design phases to elicit feedback and build a shared understanding of user needs, business needs and design direction
- Seeks constructive review of own work and constructively reviews the work of others
- Challenges assumptions and decisions where appropriate, to facilitate the team arriving at the most suitable solution.
- Proactive in self-learning / upskilling and staying on top of industry trends, methods and technology
- Ensures that new concepts, techniques and skills are shared with their team. Shares applicable learning with the wider team (eg. Accessibility sub-group) and 3rd parties.
- Desirable: education to degree standard in design, HCI, research, multimedia, product design, psychology, web development or a related field to a 2:1 or 1st level.
- Proven experience as a UX Designer or similar role
- Comprehensive understanding of UCD guiding principles and best practice.
- Able to design for user needs.
- Practical experience of behavioural and evaluative research methods.
- Basic understanding of attitudinal research and quantitative methods related to UX.
- Good practical knowledge of accessibility standards, implementation techniques and testing.
- Practical experience of applying IxD principles and laws, with experience of wireframing and design.
- Good understanding of IA, user task flows and applicable research activities that can inform IA.
- Motivated and able to work proficiently independently and in a team environment.
- Strong communication skills. Able to explain ideas and rationale to internal team members and external stakeholders
- 1+ years UX experience across user research and interaction design
- This is what the role DOESN'T do
- This role doesn't work in isolation on a single task in a project. Instead, you are the guardian of the User Experience on the project from start to finish, working collaboratively within the team.
- This role does not exclude themselves from the wider UX team, missing the opportunity to share experiences and learnings with colleagues.
This role will involve travel outside of the main office.
- Generous holiday allowance
- Pension scheme
- Great starting salary
- Opportunity for progression
- Flexible Time
- Home Working
Could this be the role for you?
If you’d like to have an informal chat about your potential in this role, book in a call with one of our friendly talent advocates on 0191 620 0123 who can provide details, advise and guide you with your job search.
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