Are you an experienced Account Director with in-depth knowledge of digital marketing, who enjoys working with B2C and B2B clients and has the drive to build a high-performing team? We have the opportunity for you!

Some of the responsibilities:

• The successful management of clients in line with standards, and quality.

• Overseeing the delivery of a wide range of accounts from single channel to fully integrated multi-channel campaigns for clients in various sectors.

• Leading and supporting the wider Client Services team with identifying and articulating commercial uplifts with clients, seeking renewal uplifts, upsells, and cross-sells; working collaboratively with the wider network to achieve sustainable revenue growth.

• Managing client and senior stakeholder expectations throughout the full lifespan of the campaigns by effectively communicating performance updates alongside commercial insights that impact both and our clients’ businesses.

• Building trusted relationships with client stakeholders, understanding their market and their business needs, and proactively identifying new opportunities that drive revenue growth and maximise profitability and our clients. 

• Managing, coaching and developing the skills and capabilities of the individuals within your team in addition to shaping the right behaviours and attitudes across the wider Client Services team.

• Always going above and beyond to deliver exceptional experiences for all our clients!

Some of the requirements:

• Experience in a client-facing or strategic role within a digital marketing agency or consultancy.

• Experience managing PPC, SEO campaigns and ideally, Design and Development projects on budget and on time.

• A client-obsessed approach, with the gravitas to build effective relationships with senior stakeholders including C-suite and the ability to prepare effective communication plans.

• A proven track record of onboarding new clients and scaling the partnership by increasing investment levels and broadening the scope of the services you provide the client.

• A proven track record for retaining effective client partnerships and coordinating decisions that drive profitability and excellency across everything you deliver.

• An aptitude for solving problems and the confidence to influence and engage in the decision-making process.

• A strong desire to learn by continually training and pursuing personal development opportunities.

• Experience managing and nurturing junior talent including direct line management responsibilities.

Apply now to find out more!